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County of Kern Point of Service Plan

Member Services  ♦  Point of Service Plan

Announcements

2/18/2015 Free Identity Protection from Anthem

Current and former Anthem members whose information was included in the database that was compromised are now able to visit www.AnthemFacts.com to learn how to enroll in 2 years of free credit monitoring, identity theft monitoring, and identify theft insurance, including identity repair assistance. Members can access these services prior to receiving a mailed notification from Anthem, which will be sent in the coming weeks.

Details on the free identity protection services offered by Anthem

2/13/2015   Beware of Anthem Email Phishing Scam  (PDF)
Please be cautious if you receive any email notifications claiming to be from Anthem about the recent data breach. Do not click on the link, if you receive any of these emails.
2/13/2015   Anthem Data Breach

The County of Kern Point of Service Plan uses Anthem Blue Cross and Blue Cross Blue Shield provider networks for travel coverage and for "out of area" members who reside in certain outlying areas or outside of Kern County.

Anthem has just notified us of a cyber-attack on their networks, which involved access to personal information, including social security numbers, birthdates, and addresses. We do not yet know if County employees on the Point of Service Plan would be affected by this data breach, but Anthem is researching and will let us know as soon as the impacts are fully assessed.

As a cautionary measure, Anthem will be mailing a notice to all members whose information may have been accessed in the data breach.

Employees who have only been enrolled in Kern Legacy Health Plan, County of Kern Exclusive Provider Organization Plan, or Kaiser Permanente plans should not be impacted by this data breach.

More information about the breach
Anthem Data Breach FAQ

11/18/2013   Historical Medical Payments and Print-outs from Managed Care Systems
Managed Care Systems (MCS), the former administrator for the Point of Service Plan, has reactivated the old member portal to allow access to Explanation of Benefit (EOB) statements for claims paid by MCS during or before September 2013 (note that some services even prior to September 2013 may be paid by Zenith-American Solutions, not MCS). You will be able to view and print your old EOBs from the website only for a limited time.
 
Member Overview

The County of Kern Point of Service (POS) Employee Medical Plan is the County's oldest and most fully featured employee medical plan option. The County of Kern POS plan has the most expansive network of the available employee medical plan options and is the only plan to include both in-network and out-of-network coverage. For those employees or dependents not residing in Kern County, the County of Kern POS plan also offers statewide and nationwide coverage through the Anthem Blue Cross and Blue Cross/Blue Shield networks.

As of October 1, 2013, the County of Kern POS plan will have completed the transition to the new third-party administrators and new provider network. Zenith American Solutions will provide claims administration, Clinix Healthcare will provide authorization services, and Burns Consulting Associates will administer the County’s new, independent provider network, the Kern Health Care Network. Catamaran (formerly Catalyst Rx) will still manage your pharmacy benefits.

Beginning September 23, 2013 POS members should use their New Member ID Card for seeking services under the POS Plan; card(s) will be mailed by the week of September 16. Also note that the new phone number 1-855-KERNPOS, or 1-855-537-6767, will also be active beginning September 23, 2013.

Medical Benefits

Active Employees Summary of Benefits and Coverage  (PDF)

Note: For information on dental and vision coverage, visit Kern County Health Benefits

Active Employee Benefits - Local (click to expand/hide)

 

Active Employee Benefits - Out of Area (OOA) (click to expand/hide)

 

Retiree Benefits - Local (click to expand/hide)

 

Retiree Benefits - Out of Area (OOA) (click to expand/hide)

 

Prescription Benefits

Prescription benefits for the County of Kern POS plan are administered by Catamaran. (Details on the Catalyst Rx/Catamaran name change)  (PDF)

Catamaran Member Services Website

The POS prescription benefit includes generic, brand-name, and specialty medications. POS members can fill their prescriptions at Kern Medical Center pharmacies at reduced copays for generic and preferred name-brand medications and, through the POS Plan’s Over-the-Counter (OTC) prescription benefit, you can also receive some OTC non-sedating antihistamines (NSA) and Proton Pump Inhibitor (PPI) medications for $0 copay with a physician’s prescription.

POS Prescription Benefit copays - Active Employees
Prescription - Retail 30-day supply at Catamaran-affiliated pharmacy:
     $5 Generic ($0 at KMC Pharmacies)
    $15 Preferred Name-Brand ($0 at KMC Pharmacies) *
    $30 Non-Preferred Name-Brand *
Prescription - Mail order 90-day supply through Catamaran Home Delivery:
     $10 Generic
     $30 Preferred Name-Brand *
     $60 Non-Preferred Name-Brand *

POS Prescription Benefit copays - Retirees
Prescription - Retail 30-day supply at Catamaran-affiliated pharmacy:
     $5 Generic ($0 at KMC Pharmacies)
    $25 Preferred Name-Brand ($0 at KMC Pharmacies) *
    $40 Non-Preferred Name-Brand *
Prescription - Mail order 90-day supply through Catamaran Home Delivery:
     $10 Generic
     $30 Preferred Name-Brand *
     $60 Non-Preferred Name-Brand *

If no generic available. Higher cost if generic is available.

Mail Order/Home Delivery Program
 

Mail Order Frequently Asked Questions  (PDF)

Mail Order Registration and New Prescription Order Form  (PDF)

Mail Order Prescription Fax Form  (PDF)

Grievance/Appeals Procedure

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