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Current and former Anthem members whose information was included in the database that was compromised are now able to visit www.AnthemFacts.com to learn how to enroll in 2 years of free credit monitoring, identity theft monitoring, and identify theft insurance, including identity repair assistance. Members can access these services prior to receiving a mailed notification from Anthem, which will be sent in the coming weeks.
Details on the free identity protection services offered by Anthem
The County of Kern Point of Service Plan uses Anthem Blue Cross and Blue Cross Blue Shield provider networks for travel coverage and for "out of area" members who reside in certain outlying areas or outside of Kern County.
Anthem has just notified us of a cyber-attack on their networks, which involved access to personal information, including social security numbers, birthdates, and addresses. We do not yet know if County employees on the Point of Service Plan would be affected by this data breach, but Anthem is researching and will let us know as soon as the impacts are fully assessed.
As a cautionary measure, Anthem will be mailing a notice to all members whose information may have been accessed in the data breach.
Employees who have only been enrolled in Kern Legacy Health Plan, County of Kern Exclusive Provider Organization Plan, or Kaiser Permanente plans should not be impacted by this data breach.
More information about the breach
Anthem Data Breach FAQ
The County of Kern Point of Service (POS) Employee Medical Plan is the County's oldest and most fully featured employee medical plan option. The County of Kern POS plan has the most expansive network of the available employee medical plan options and is the only plan to include both in-network and out-of-network coverage. For those employees or dependents not residing in Kern County, the County of Kern POS plan also offers statewide and nationwide coverage through the Anthem Blue Cross and Blue Cross/Blue Shield networks.
As of October 1, 2013, the County of Kern POS plan will have completed the transition to the new third-party administrators and new provider network. Zenith American Solutions will provide claims administration, Clinix Healthcare will provide authorization services, and Burns Consulting Associates will administer the County’s new, independent provider network, the Kern Health Care Network. Catamaran (formerly Catalyst Rx) will still manage your pharmacy benefits.
Beginning September 23, 2013 POS members should use their New Member ID Card for seeking services under the POS Plan; card(s) will be mailed by the week of September 16. Also note that the new phone number 1-855-KERNPOS, or 1-855-537-6767, will also be active beginning September 23, 2013.
Active Employees Summary of Benefits and Coverage (PDF)
Note: For information on dental and vision coverage, visit Kern County Health Benefits
Active Employee Benefits - Local (click to expand/hide)
¹ After deductible has been met. R&C = Reasonable and Customary charges.
² Over 2 years old
This is a summary of the most-frequently-asked-about benefits. This chart does not explain benefits, out-of pocket maximums, exclusions, or limitations, nor does it list all benefits. For a complete explanation, please refer to the Summary Plan Description. (PDF)
Active Employee Benefits - Out of Area (OOA) (click to expand/hide)
**Out of Area Plan enrollment is limited to POS plan members who reside outside of Kern County or in Frazier Park, Pine Mountain, Lebec, Lake of the Woods, Pinon Pines, Tejon, Mojave, Rosamond, Boron, Edwards, Willow Springs, Desert Lake or California City. With Out-of-Area enrollment, the member directs care instead of care being directed by a Kern County PCP. In-network benefits are obtained by using contracted providers on the national network or as directed by the plan administrator.
Retiree Benefits - Local (click to expand/hide)
Retiree Benefits - Out of Area (OOA) (click to expand/hide)
Prescription benefits for the County of Kern POS plan are administered by Catamaran. (Details on the Catalyst Rx/Catamaran name change) (PDF)
Catamaran Member Services Website
The POS prescription benefit includes generic, brand-name, and specialty medications. POS members can fill their prescriptions at Kern Medical Center pharmacies at reduced copays for generic and preferred name-brand medications and, through the POS Plan’s Over-the-Counter (OTC) prescription benefit, you can also receive some OTC non-sedating antihistamines (NSA) and Proton Pump Inhibitor (PPI) medications for $0 copay with a physician’s prescription.
* If no generic available. Higher cost if generic is available.
Mail Order Frequently Asked Questions (PDF)
Mail Order Registration and New Prescription Order Form (PDF)
Mail Order Prescription Fax Form (PDF)
Authorization Criteria for Botox Treatments (PDF)
FAQ about the 2013 POS Plan Changes (PDF)
Out-of-Area (OOA) Enrollment (PDF)
Prior Authorization List (PDF)
Sample Member Cards (PDF)
Summary of Benefits and Coverage (PDF)
Summary Plan Description - Active Employees (PDF)
Summary Plan Description - Retirees (PDF)
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